Shipping policy

Delivery Areas
We offer global shipping, so you can enjoy our premium women's clothing no matter where you are located.

Delivery Times
Estimated delivery times vary based on your location and the chosen delivery option:

· Standard Delivery: 10-15 business days

· Expedited Delivery: 7-10 business days
Please note that these times are estimates and do not include order processing time, which is typically 1-2 business days.

Delivery Fees
Delivery costs are determined by the destination and selected shipping method. The specific fee will be displayed at checkout.

Order Processing

· We process orders within 1-2 business days.

· Processing times may be extended during promotional periods or holidays.

· Once your order is shipped, you will receive a confirmation email with tracking information.

Order Tracking

· Track your order status on our tracking page or via the link provided in your confirmation email.

· If your order does not arrive within the expected timeframe, contact our customer service team via email or phone.

Delivery Address

· Ensure your delivery address is accurate. We are not liable for failed deliveries due to incorrect or incomplete addresses.

· If you need to update your address, please contact customer service promptly.

Failed Deliveries

· If you are unavailable at the delivery address, the courier will typically leave a notice or attempt redelivery.

· Should the order be returned to us due to delivery failures, we will contact you to arrange redelivery, which may incur additional costs.

Lost or Damaged Packages

· For lost or damaged packages, contact our customer service team immediately.

· We will work with the delivery company to resolve the issue and provide a solution.

Special Circumstances

· Delivery times may be extended due to severe weather or other uncontrollable factors. We will strive to minimize delays.

· Some regions may have delivery restrictions. If your address falls within such an area, we will notify you and cancel the order as needed.

 

Contact us

Tel: 404584933

Email: [email protected]

Address: 40 Gavin St Bundaberg North QLD 4670